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Business Metrics are used in business model, CMMI, ISM3 and knowledge management. These measurements or metrics can be used to track trends, productivity, resources and much more. Typically, the metrics tracked are key performance indicators. Metrics are important in IT Service Management including ITIL; the intention is to measure the effectiveness of the various processes at delivering services to customers. |
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Results 1 - 25 of 60 matches |
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This white paper is structured so that each page is its own "mini-white-paper" but each is also part of a total look at better structuring requirements documents, processes and content completeness. At the end of this paper is a one page "tear-out" summary which is both a shortened distillation of the content, and a diagnostic tool to start a peer discussion on your organization's performance.
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| By : ComSci |
Published Date: Aug 21, 2009 |
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This white paper outlines the strategic and operational advantages of IT cost transparency, a "game-changing" approach that is enabling companies like 1-800-FLOWERS.COM to reduce costs and become more effective in their decision making.
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| By : SAP |
Published Date: Aug 21, 2009 |
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This white paper addresses questions and opportunities from the point of view of the manufacturer of complex products and equipment. Additionally, it demonstrates the value of best practices through the success stories of SAP customers.
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| By : SAP |
Published Date: Aug 21, 2009 |
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Explore trends in executive management, and how CFOs are taking a more strategic role to help deal with today's business pressures. Now, CFOs are taking advantage of the latest advances in performance management software to help drive organizational alignment and operational excellence.
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| By : SAP |
Published Date: Aug 21, 2009 |
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From everyday tactical choices to long-term strategy, timely, well-informed decisions make the difference between costly missteps and confident growth. This paper examines how you can gain access to accurate information and visibility across your company from efficient integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions lead to better operations and a stronger competitive position.
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| By : SAP |
Published Date: Jun 23, 2009 |
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This SAP Executive Insight focuses on helping executives determine: What are the consequences of today’s typical GRC approaches? Where do their organizations stand from a GRC maturity perspective? How can they lay the foundation for an effective GRC strategy?
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| By : SAP |
Published Date: Jan 27, 2009 |
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This white paper presents IDC’s framework for implementing operational excellence (op ex) and helps the reader move toward an effective op ex implementation while avoiding potential pitfalls.
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The e-Learning industry has grown tremendously since the early days of computers and the Internet. Today there are lots of products and services out in the market place from which to choose. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems. The document is not meant to be the complete source of information on e-Learning nor will these guidelines be suitable for every single situation. This white paper has been created as a learning aid help you get started. These findings represent the research, experience, and techniques gleaned from working in e-Learning since its infancy in the late 80’s to today. At the end of the paper, Bob Goldschneider, Director of Business Development at SyberWorks, Inc., will provide a summary and closing remarks.
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| By : Dell |
Published Date: Oct 21, 2008 |
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Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This business-value discussion tool is designed to help quantify costs and benefits with Windows Vista.
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Watch this informative webcast as we discuss how the integrated intelligence in Microsoft Dynamics GP and other Microsoft technologies can help improve your company operations by providing business insights to all employees. Learn how you can enable people throughout your organization to make confident, business-critical decisions while minimizing costs.
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In this webcast, we discuss how companies excel when they empower their people to drive the business forward. While strategies, organization, motivation, and leadership all set the stage for business success, you also have to give your people the right tools, information, and opportunities to see results—because ultimately success is determined by your people. Learn why we call a business that fosters a winning environment a "people-ready business."
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The business landscape is evolving; the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Download this webcast to learn how Microsoft Dynamics CRM empowers you to take advantage of your existing technology investments to extend the reach of your business and enable your mobile workforce to drive better business results.
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The people in your organization have access to volumes of information that was once unimaginable. Success or failure can hinge on whether or not people can use this information to make wise decisions quickly. But without the ability to make sense of information, a knowledge gap exists, and the best anyone can do is guess or follow a hunch. Business intelligence helps you decipher and extract meaning from data so you can make informed decisions.
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What sales is has not changed. How sales are accomplished is changing radically. In this first of a two-part whitepaper, we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey. The differences between S1.0 and S2.0 are represented in the comparison between old-style circus companies and the modern circus (think Ringling Bros. vs. Cirque du Soleil).
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If you think you know sales, you likely are bringing to this topic a history and track record that has served you well. This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current sales reps as well today, and could actually hurt their performance. Sales 1.0 was about lone wolves, product superiority, proven skills and making the number.
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The purpose of this Redbook is to provide guidance for the preparation of business process models, developed with the WebSphere® Business Modeler, which will ultimately be monitored by the WebSphere Business Monitor.
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Doug Gold, chief financial officer of CoreObjects, a Los Angeles-based product development company with multiple locations across India, talks about how his company is overcoming the challenges of visibility and control within distributed software development projects.
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Do you have a software development metrics program? Does it work? SD Times, 6th Sense Analytics and Rally Software Development Corp. participate in this recorded Roundtable Discussion focused on developing a metrics program that gives you the information you need to make informed decisions regarding your software development efforts.
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| By : Inovis |
Published Date: Aug 06, 2007 |
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The challenges presented by multiple Value-Added Networks (VANs) and managing diverse trading partners create barriers to the efficiencies promised by EDI. Multiple providers mean multiple points of failure with no one entity to hold accountable. Also, as trading communities grow, end-to-end supply chain visibility becomes an essential operational requirement.
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| By : Tripwire |
Published Date: Jul 13, 2007 |
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In this whitepaper, you will learn how configuration audit and control can be used effectively to ensure system management productivity, and help reduce costs and sustain configuration viability within the bounds of operational, security and regulatory standards.
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When White Pass & Yukon Route Railroad recast its business model, revenues gained speed, but the cumbersome UNIX system labored through long lines of customers, discouraged timely reporting, and imprisoned data behind arcane rules and menus. Find out what WP&YR did to help increase sales 13 percent, clear out slow-moving items, save steps and stoke the profit engine.
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| By : Cognos |
Published Date: Jun 19, 2007 |
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The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, strengthens the partnership between decision-makers and the people who provide the information that drives better decisions. It suggests 42 decisions areas, or information sweet spots, to help you understand your data, plan, and monitor your performance.
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| By : Cognos |
Published Date: Jun 19, 2007 |
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This paper looks at research into the link between visual perception and understanding, and translates the findings into practical techniques that you can use to communicate more clearly with your data.
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This white paper walks through the key areas of a financial management solution so when you are evaluating current and future financial management software, you are prepared to avoid challenges and maximize your investment.
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Read how demand planning software packages can help manufacturers to establish baseline sales forecasts, incorporating multiple inputs; perform sophisticated analysis that improves their use of human and capital resources; and better understand their markets and customers.
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Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management, Manufacturing Execution Systems, International Computing |
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