| |
|
|
| |
 |
Results 1 - 25 of 80 matches |
Sort Results By : Published Date | Title | Company name |
|
|
|
|
|
|
Take customer onboarding . . . please. Customer onboarding lags behind other business processes in both the quality of customer experience and costs. The poor state of customer onboarding results in customers abandoning the application process, loss of customers, regulatory fines, and damage to the corporate brand.
Download Now
|
 |
|
|
|
| By : BMC ESM |
Published Date: Jul 17, 2009 |
|
|
Listen to this conversation with Doug Mueller to learn how standards and processes have evolved to bring us the service desk of today and tomorrow. Discover what changes in direction surprise even Doug as he builds architecture for efficient service desks. Doug's enthusiasm for taking the service desk to the next level is noticeable in this podcast, and you just might come away with some new perceptions of the service desk of the future.
Download Now
|
 |
|
|
|
|
|
|
With the explosive growth of online video, traditional SEO has taken on a new dimension: video search and discovery. De-mystify the world of video search with a practical framework for video SEO and increase the value of your video content.
Download Now
|
 |
|
|
|
|
|
|
The online video boom presents an enormous opportunity to grow your audience and generate new advertising revenue. Discover proven methods and strategies to create an optimal user experience with online video, resulting in more unique visitors, increased time on site, and higher repeat visits – and ultimately resulting in more advertising opportunities and higher revenue.
Download Now
|
|
|
|
|
|
|
|
This white paper provides an overview of the most useful personalization techniques and discusses how to combine personalization strategy with personalization techniques.
Download Now
|
 |
|
|
|
|
|
|
The benefits of moving manual processes to the web are well understood. But very few organizations have web-enabled product returns, bill disputes or other complex business processes. This paper discusses requirements for web-enabling complex processes.
Download Now
|
|
|
|
|
|
|
|
This paper considers whether smart cards really do have a role to play in loyalty systems or whether they are simply being promoted by the suppliers of smart card technology into what they see as a fast growing, profitable marketplace.
Download Now
|
 |
|
|
|
|
|
|
Have loyalty cards reached the stage in their development when they are likely to be merged with other marketing and retailing systems, or will they simply fade away and join their precursors, the green shield stamps, in some far flung promotional graveyard?
Download Now
|
|
|
|
|
|
|
|
Who said, "Money Can’t Buy You Love"? A useful metaphor, though, to help understand the true concept behind customer loyalty. Loyalty programs are about developing sustainable, mutually beneficial relationships. Price incentives can generate a short-term sales uplift but will not engender long-term loyalty.
Download Now
|
|
|
|
|
| By : CA |
Published Date: May 29, 2008 |
|
|
Finding the right password for the right IT environment can be time-consuming, confusing, and a drag on a user’s workplace productivity no matter if they’re an employee, or an external partner, contractor, or customer. Recreating passwords when they expire is an even greater challenge. But worst of all is the combination of issues associated with finding and regularly recreating passwords on a multitude of applications all across the corporate network.
Download Now
|
 |
|
|
|
| By : CA |
Published Date: Jan 03, 2008 |
|
|
Provisioning is a growing challenge for IT organizations. Dynamic and growing user populations, internal and external to the enterprise, are increasingly requiring access to multiple applications and systems.
Download Now
|
|
|
|
|
| By : CA |
Published Date: Dec 28, 2007 |
|
|
Are user provisioning and identity life-cycle management problems causing headaches at your organization? You know the challenge: manual or ad hoc administration of user identities, accounts and entitlements to applications, systems and resources. What's to be done?
Download Now
|
|
|
|
|
| By : CA |
Published Date: Dec 28, 2007 |
|
|
Password Management saves IT time and resources managing, resetting, resending and creating passwords and accounts. It also enforces the flexible application of password policies and periodic password updates.
Download Now
|
|
|
|
|
| By : CA |
Published Date: Aug 08, 2007 |
|
|
Password Management is often the starting point of Identity Management projects. If not managed properly, the long term challenges of IAM projects are further complicated. In order to meet the enterprize challenges, comprehensive identity management solutions that incorporate password management tools need to be automated, centrally managed, support heteregenous IT environments and interoperate with other IAM suite of products.
Download Now
|
|
|
|
|
| By : CA |
Published Date: Jul 25, 2007 |
|
|
This paper describes CA SiteMinder performance and scalability in a 100 million user deployment, the test environment, tests conducted and their results, and important conclusions and recommendations.
Download Now
|
|
|
|
|
| By : CA |
Published Date: Feb 07, 2007 |
|
|
This technical white paper explains how CA SiteMinder provides all the essential security services required to meet the challenge of building and managing secure websites, while also including management features and technical capabilities that can reduce the total cost of ownership.
Download Now
|
|
|
|
|
|
|
|
This white paper is designed to educate you about the main obstacles that can prevent your email from reaching a recipient’s inbox; and the simple tactics that you can implement to avoid these obstacles.
Download Now
|
 |
|
|
|
|
|
|
This informative white paper provides 10 great tactics to get you started trying to make that prediction come true. Read this white paper to learn more on how you can drive your email marketing ROI through email relevance.
Download Now
|
|
|
|
|
|
|
|
Email marketing is by far the best way to attract interest in, build desire for, and generate sales of your products and services. Without a well-managed opt-in email list, you can say goodbye to your email marketing investment. This white paper provides powerful tactics to help you grow bigger, better and more relevant opt-in lists - and turn your Web browsers into buyers.
Download Now
|
|
|
|
|
| By : Castelle |
Published Date: Nov 01, 2006 |
|
|
Investing in a fax server is like providing everyone in the office with a virtual fax machine, at a fraction of the cost. Read all about the benefits in this informative paper.
Download Now
|
 |
|
|
|
| By : Catapult |
Published Date: Apr 23, 2009 |
|
|
Software-as-a-Service is changing the way companies purchase technology solutions. Rather than securing large capital budgets and tying up IT labor for months, business executives can now address mission critical initiatives with subscription-based software solutions that scale with their business and can be implemented in little to no time.
Download Now
|
 |
|
|
|
| By : Cisco |
Published Date: Jan 29, 2009 |
|
|
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.The stakes are high.
Download Now
|
 |
|
|
|
|
|
|
With GoToAssist, O'Neill Europe's IT help desk in the Netherlands saves at least 2 months of travel per year by providing secure remote support to 160 employees and remote maintenance to business-critical applications at 140 factories worldwide.
Download Now
|
 |
|
|
|
|
|
|
By using GoToAssist for virtual support, the UK software company Limehouse achieved a customer satisfaction rating of 88 percent and expanded its services without adding resources. They continue to ensure a positive user experience and maximize the ability for our customers to get their job done as efficiently as possible.
Download Now
|
|
|
|
|
|
|
|
By working closely with customer service and support executives across high tech hardware and software, broadband, consumer electronics, retail, telecommunications and other technology-related industries, the Service and Support Professionals Association (SSPA) has identified 6 key business issues facing service and support managers today.
Download Now
|
|
|
|
|
|
Sort Results By : Published Date | Title | Company name |
|
|
<< Start < Previous 1 2 3 4 Next > End >>
|
| |
More Enterprise Applications Topics |
|
Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management, Manufacturing Execution Systems, International Computing |
|
 |
|
