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Knowledge Management |
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Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships. |
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Results 1 - 25 of 129 matches |
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| By : SAP |
Published Date: Aug 21, 2009 |
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Find out what Aberdeen Group has to say about tools for business users.
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| By : SAP |
Published Date: Aug 21, 2009 |
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Authored by Frank Dravis, Baseline Consulting, this paper discusses: (1) EIM strategy development and (2) enabling information management technology. Understanding these two areas is crucial to starting, planning and executing an EIM initiative.
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| By : SAP |
Published Date: Aug 21, 2009 |
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As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data.
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Statistics show that as much as 60 percent of business-critical data now resides in email, making it the most important repository of data your company may own. This huge amount of data translates into a significant burden on corporate storage resources. These facts - combined with a recent onslaught of regulatory compliance rules - are forcing organizations to take a deeper look at email storage, retention, and archiving practices. Learn more today!
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Great Requirements are Free is a new idea in webcasts: It recognizes that everyone from executive to analysts are busy and can’t always free up the time to view a forty-five minutes to one hour session during the day. Micro casts are short, hard-hitting, and informative sound-bites on critical issues. We guarantee it will be a productive 10 minutes in your day.
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| By : SAP 2 |
Published Date: Aug 21, 2009 |
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Read about the concept of real-time offer management, and how service-intensive companies are using it to transform inbound customer service calls into sales opportunities. The idea is to empower call centers and Web portal applications with relevant, timely, personalized offers.
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Government agencies today are focused on collaboration and how they can best share information and make it available to those who need it, while maintaining security. This white paper discusses the necessary elements of a personalized portal and how they are leveraged to enable e-intelligence. Includes case studies of the U.S. Air Force Portal and the U.S. Coast Guard Portal.
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| By : ISYS |
Published Date: Aug 21, 2009 |
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The benefits to an effective search function on your website can be substantial. This white paper leads you through the process of designing and selecting your website search engine, in four easy steps.
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This paper provides a brief overview of Wiki and its emerging importance in the business marketplace. It describes ways in which many major corporations are taking advantage of this new social software to transform their business practices, and lays out a short set of guidelines to consider before implementing your own Wiki solution.
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The ability to harness intellectual property and product know-how is a key to competitive advantage. RuleStream appears to have broken through past technological barriers in rules-driven knowledge capture and reuse.
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A noted consultant recommends that, to be leaders in their industry, financial companies must implement collaboration technologies such as workflow, instant messaging and virtual workspaces. Download this free white paper to learn more about collaboration in financial markets.
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To be leaders in their industry, financial companies must implement collaboration technologies such as workflow, instant messaging and virtual workspaces. Download this free white paper, written by a financial industry consultant.
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| By : Soffront |
Published Date: Aug 21, 2009 |
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Companies are discovering that a Knowledge Management System (KMS) has grown from a nice to have concept, to a must-have asset in customer facing departments. Providing immediate answers to customers requires easy access to the important product and business knowledge of an organization. KMS makes that possible.
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| By : x1 |
Published Date: Aug 21, 2009 |
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This paper describes a new user-centric approach to managing structured and unstructured organizational documents and data. Focusing on end-user features offers significant benefits to corporations, their employees, and their IT managers.
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| By : XOsoft |
Published Date: Aug 21, 2009 |
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The primary information management concern in the enterprise today is to ensure that the knowledge necessary to drive critical business processes is available where it needs to be, when it needs to be. The costs of failure to do this are high.
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This on-demand webcast illustrates how DITA is ideally suited for content management requirements such as modular content, reuse, personalization and dynamic publishing. By providing a common architecture and infrastructure for content publishing, you're able to achieve a level of information quality you can be proud of and better manage your workload - all while incrementally adopting DITA. Hear the case studies that validate these benefits and more in this on-demand webcast from IBM.
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| By : eTouch |
Published Date: Aug 04, 2009 |
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The native speakers of the islands of Hawaii probably had no notion of the inadequacy of the Word and Email duopoly to corporate communications when they coined the term Wiki - literally meaning fast. However, Wikis have grown into just that -- a fast and efficient way of fostering knowledge sharing across corporations worldwide; combining elements of Word, email, RSS, plugins and other relevant technologies.
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Read this paper to learn 5 practices that ensure the collaboration solution you choose will give you the significant business results you are seeking. Collaboration solutions can accelerate cycle times by 30% across virtually every business function. These results may be critical to survival in difficult economic times, and the right collaboration solution is the single most effective way to get them.
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Read this paper to learn 5 biggest blunders people tend to make when choosing a collaboration solution, and how to avoid them.
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Read this paper to learn the steps to successfully roll out an enterprise collaboration solution and help your organization embrace a more collaborative, transparent and effective way of working. Introducing a social software solution carries with it a unique set of challenges and opportunities, and requires a new roll-out approach. The approach outlined in this paper has been honed over thousands of customer implementations to generate the fastest adoption across your enterprise.
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Delivering world class customer service in today’s fast paced business environment is becoming more difficult as information and data requires instant access.
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See how this integrated out-of-the-box help desk, asset management and Change Management solution can help solve many IT help desk problems with ease.• Easily create tickets and requests • Automate repetitive workflows • Perform asset discovery • Manage software license compliance • Run pre-built dashboards and reports
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Find out how Numara Track-It! can help you build better processes, manage organizational knowledge and solve problems quickly. Keep issues from falling through the cracks and efficiently manage help desk requests as well as other processes that require request management: • Optimize help desk efficiency with easy to use systems • Empower customers with self service • Improve productivity with automated alerts, notifications and assignments • Reduce diagnostic time with knowledge management • Reduce resolution time with asset and work order history
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Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
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Online social networking is expanding exponentially and making a huge impact on the enterprise. IBM offers cutting-edge technologies and tools to help you develop and deliver Web 2.0 applications that are simple to build, quick to remix and easy to extend.
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