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IT Management |
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IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.
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Results 1 - 25 of 382 matches |
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| By : newScale |
Published Date: Jan 30, 2008 |
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This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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When an IT skill falls out of favor it rarely ever comes back; here's a list of 10 dying IT skills.
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This Technology Brief is divided into two parts. The first part discusses the evolution of Ethernet, and then focuses on 10 Gigabit Ethernet and related transceiver and cabling technologies. The second part examines BLADE’s RackSwitch product line, including 10 GbE applications within enterprise networks and data centers.
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| By : Metafuse |
Published Date: Aug 21, 2009 |
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Looking for project management software can often be confusing. There are so many choices in the market, how do you narrow your search? This white paper gives you 10 tips to guide your solution search.
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The days of deploying new equipment for the sake of having the latest and greatest ended when the Internet bubble burst. So when you know it's time for a network upgrade, you need to have more than the technical facts — you need to arm yourself with a rock-solid business case. Start with these 10 ways to sell the members of your upper-management team on the network upgrade.
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| By : Epicor |
Published Date: Nov 30, 1999 |
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An ERP system is your information backbone and reaches into all areas of your business and value-chain. Replacing it can open unlimited business opportunities. In this white paper are the 11 criteria that will allow you to identify and select the ERP system replacement solution that will meet these expectations.
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A first-call resolution rate is only a partial indicator of overall performance of the IT Helpdesk. Yet, most IT organisations just look at basic Level 1 metrics, leaving out critical pieces of the story and grossly underselling the IT organisation’s business value. This new Gartner research report offer to you by Citrix GoToAssist identifies 16 key metrics that you need to know to accurately evaluate IT service and support performance.
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The results are in from the 2nd Annual Global Knowledge and TechRepublic IT salary survey. With over 14,150 responses, our 2009 report is one of the industry's most relevant and revealing IT salary surveys. Our 2009 salary search revealed an average increase of 10% nationally over our 2008 salary study. Learn the top paying salaries for IT jobs based on state, industry, certification, and more.
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With help desk automation, companies can increase collaboration and information-sharing among the various departments that play a role in customer satisfaction, including customer service, product development, and quality assurance, as well as field consultants and support staff. Additionally, help desk automation can tightly integrate both internal and external support processes. Learn more today!
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Despite the fact that Software Executives are pressured to do more with less and cut costs to the bone, many see offshoring as a "threat." They know they need to go offshore - but where? And with who? What they want is an easier, better, more effective and safer way to use offshore programming resources.
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Good performance management cannot be reduced to a "magical form," but instead is a process that provides feedback, accountability, and documentation for performance outcomes. It also helps employees to channel their talents toward organizational goals. This paper talks about 4 key areas of Employee Performance Management for your company to focus on.
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| By : Riverbed |
Published Date: Jun 09, 2008 |
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Has your Enterprise made the strategic decision to consolidate remote site IT infrastructure into central data centers? Then you have probably discovered that consolidation projects are fraught with technical, organization, and implementation challenges that require a well thought-out strategy. Download this paper by Riverbed and discover a clear 5-step approach to making sure every consolidation project is successful.
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Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S philosophy focuses on effective workplace organization and standardized work procedures. 5S simplifies your work environment, reduces waste and non-value activity while improving quality efficiency and safety. Once fully implemented, the 5S process can increase morale, create positive impressions on customers, and increase efficiency and organization.
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No matter what role you have within an organization – be it engineer, salesperson, consultant, marketer, or business owner – you’ve acquired a second responsibility: project manager. But managing projects has become more challenging than ever. Why? The work environment has expanded across departments, across job roles – and even across continents. To achieve organizational objectives, cross-functional teams form, collaborate, dissolve and re-form to tackle precisely defined projects and fulfill specific deliverables within carefully controlled deadlines and budget demands. Learn more today!
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Read "A Comprehensive Approach to Practicing ITIL Change Management," a compelling white paper from Enterprise Management Associates, to learn best practices for integrating your batch process automation and change management solutions
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| By : AT&T |
Published Date: Jun 25, 2008 |
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Whether you’re implementing new technologies, upgrading existing infrastructure or evaluating current needs, consultants can help you identify and document the gap between your current situation and a desired future state. When an assessment is done correctly, it can provide a solid foundation for successful implementation and improvement. The consultant first interviews stakeholders, analyzes data, and compares your business against best practices or specific industry competitors.
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| By : SAP |
Published Date: Aug 21, 2009 |
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Learn how to make better decisions through IT: Efficiency is at the heart of your business goals—whether it is efficient operations, customer interactions, financial transactions, or human resources support. If your company is operating efficiently, you make faster, smarter decisions, respond quickly to market changes, reduce costs, and consistently meet performance standards.
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| By : SAP Inc. |
Published Date: Jul 28, 2009 |
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Learn how to make better decisions through IT: Efficiency is at the heart of your business goals—whether it is efficient operations, customer interactions, financial transactions, or human resources support. If your company is operating efficiently, you make faster, smarter decisions, respond quickly to market changes, reduce costs, and consistently meet performance standards.
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Most IT organizations see server virtualization as a fix for server sprawl and its associated ills but virtualization alone is not enough. You must plan the move, configure the virtual and physical resources, and manage the result, or else you'll end up with more problems. Learn how you can support your virtualization initiatives within your overall management strategy and manage your virtualized resources in conjunction with the physical systems that support them.
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| By : Aldon |
Published Date: Jan 13, 2009 |
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Learn what this regulation expects of IT and how to avoid the risk of expensive fines.
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When he joined SDBC in May of 2004, SunnyD's Chief Information Officer and Global Controller was faced with a classic build-or-buy decision, although the circumstances were less than typical. Despite the company just being carved out from Procter & Gamble with an experienced management team and a well-known brand name, it was missing a crucial operational element — an entire information technology infrastructure.
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BearingPoint wanted a “one-stop-shop” for its growing marketing organization that was easy to setup and didn’t require a lot of resources. A tool was needed to help with the wide-range of marketing activities that satisfied the needs of the entire marketing team. This system needed to easily handle financial and legal requests, capture campaign and event data, support creative development and reduce manual processes that contributed to the lagging of concrete knowledge of their marketing budgets and spending at any given point in time.
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PDF files are prevalent in virtually all market segments worldwide. Most people know and use the term "PDF" but have misconceptions what it can and can't do. The purpose of this White Paper is to explain what PDF actually is and what it's strengths and limitations are.
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| By : Systinet |
Published Date: Aug 21, 2009 |
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As a strategy for creating a flexible and agile IT, service-oriented architecture (SOA) has gained considerable momentum in recent years, largely due to the advent of standards-based Web services.
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This white paper proposes that our purchase decision meets our expectations and does not end in “divorce”, so to speak. An exhaustive list of things that are important while buying software, from company background to how our data is handled. Also includes a practical “software selection tool” to be used for purchase decisions.
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