IP Telephony - Networking White Papers: Windows 2008 / Vista / 2003 / XP
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Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.
 
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Compare the 5 Leading IP Phones

By : VoIP-News Published Date: Jan 02, 2008
Adopting IP phones can deliver significant benefits to a business, whether it's improving employee productivity or delivering better customer service. Find out which manufacturers and models deliver on this promise. Download this guide now to learn more.
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VoIP-News

Compare IP PBX Systems from Leading Vendors Like Cisco, Nortel and Avaya

By : VoIP-News Published Date: Jan 05, 2008
This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems form new vendors like Shoretel and Fonality.
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VoIP-News

Exploding the Myth that Unlicensed Spectrum Means Unreliable Service

By : Motorola Good Technology Published Date: Sep 10, 2007
For many wireless broadband network operators, the term "unlicensed reliability" is seen as an oxymoron. For many, the idea of building a high-speed network in the unlicensed band isn't a good one. A great deal has been said about crowded frequencies, self-interference and costly network rips. About how microwaving popcorn can cause interference. About disgruntled and perplexed customers. And ex-customers.
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Motorola Good Technology

Enterprise IP PBX Buyers Guide: Features and Services That Matter

By : VoIP-News Published Date: Jan 04, 2008
This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them.
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VoIP-News

Enterprise IP PBX Checklist

By : VoIP-News Published Date: Jan 15, 2008
This checklist organizes all of the basic information about your current situation that you'll need to effectively negotiate with a premise PBX provider—like the number of locations you have that need VoIP services, your current broadband connection details and your projected budget. With this information, you can lay out your business requirements up front, thoroughly assess trade-offs and prepare for future possibilities.
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VoIP-News

Hosted PBX Comparison Guide

By : VoIP-News Published Date: Jan 23, 2008
Looking for a VoIP Provider? Download this side-by-side comparison, highlighting the features and pricing offered by the top vendors in the market.
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VoIP-News

Hosted Services: It's Not Your Father's Centrex

By : VoIP-News Published Date: Jan 07, 2008
If you're considering alternatives to an IP telephony system, this comparison is right for you. An independent analyst argues that the Hosted PBX offers the key advantages and economies of scale of the centralized approach, and the rich feature capability and flexibility of the IP PBX.
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VoIP-News

Hacking Your PBX: 15 Ways to Make the Most of the Modern Phone System

By : VoIP-News Published Date: Jan 06, 2008
This article serves as the first step to understanding your PBX and maximizing your company's productivity using an IP PBX. These tips and tricks will help PBX beginners optimize their business phone setup, as well as make users familiar with some PBX functionalities they might have overlooked or underused.
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VoIP-News

Managing Voice over IP for Successful Convergence

By : CA NVM Published Date: May 16, 2006
Voice over IP (VoIP) has much to offer in cost savings but some customers have concerns about VoIP call quality compared to the quality of traditional voice services. This white paper will help you learn how to take the right steps so that voice quality is assured. It leads you through the pre-deployment assessment and describes how quality of service should be applied to ensure your production network will meet users' expectations.
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CA NVM

5 Steps for Small and Mid-Sized Businesses to Successfully Leverage Managed IT Services

By : mindSHIFT Published Date: Nov 10, 2006
To successfully adopt managed IT services to meet your business objectives, small- and medium-sized organizations (SMBs) should follow five straightforward steps.
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mindSHIFT

SMB Buyer's Guide to VoIP

By : mindSHIFT Published Date: Jun 01, 2007
What are the key selection criteria to consider when your small or medium-sized business is evaluating VoIP?
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mindSHIFT

VoIP: Hype or Reality?

By : mindSHIFT Published Date: Oct 02, 2007
Will Voice over IP technology provide business-class security and reliability you expect in your phone system?
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mindSHIFT

VoIP Call Center Checklist

By : VoIP-News Published Date: Jan 17, 2008
As is true with any technology, the time to ask questions from a VoIP call-center vendor is before you buy, not after the deal has been sealed. Keep these 11 crucial things in mind when talking to vendors, and your chances of a successful deployment dramatically increases.
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VoIP-News

VoIP Call Center Buyer's Guide

By : VoIP-News Published Date: Jan 16, 2008
Implementing the right call-center solution is a key factor in keeping your customers happy, as it is often their first line of contact with your company's sales or support agents. And with the advent of VoIP, call centers can run more inexpensively and efficiently than ever before. Learn everything you need to know about choosing a VoIP call-center solution in this Buyer's Guide.

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VoIP-News

Voice Network Security: Strategies for Control

By : CA NVM Published Date: Jan 18, 2006
How important is security to enterprise technology management? In a recent survey by Gartner, enhanced security is at the top of the CIO agenda in 2005. With voice platforms now integrated into the corporate network, and voice applications entrenched in everyday business operations, the burden of safeguarding voice systems now lies within the IT domain.
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CA NVM

Analyst Profile: mindSHIFT Offers Broad Portfolio of Managed IT Services

By : mindSHIFT Published Date: Nov 10, 2007
mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.
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mindSHIFT

Business VoIP Buyer's Guide

By : VoIP-News Published Date: Jan 24, 2008
Looking for a VoIP Provider? Get the basics on what you should look for when researching a VoIP plan for your small to medium business.
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VoIP-News

Best Practice Recommendations for IT and Telecom Inventory Management

By : CA SM Published Date: Dec 11, 2007
Telecom assets are a special class of IT assets that require an accurate inventory for effective financial management. Enterprises should consider the benefits of establishing a "single version of the truth" that comes from linking management of IT and telecom assets with their other systems and processes. An accurate inventory is critical for effective financial management. Managers need accurate information that supports their business decisions.
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CA SM

IP Address Mangement: Solutions Present and Future

By : Blue Cat Networks Published Date: May 02, 2006
Third generation is the evolution of IPAM systems. Download this paper to learn how Proteus brings the dynamic control of functionality such as IPv6 and ENUM for Voip into the IPAM realm. Discover reasons for efficiency gains seen through using a properly integrated IPAM System.
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Blue Cat Networks

CLP Resources Reduces Phone Expenses While Delivering Functionality

By : Vocalocity Published Date: Mar 20, 2007
CLP Resources needed a modern, but affordable and easy-to-manage phone system with the professional features used in a busy office. VocalocityPBX was the solution. Download this case study to learn more.
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Vocalocity

Comparing Fax Servers to Outsourced Messaging Services

By : MyFax Published Date: Jan 22, 2006
Fax servers promise easier administration and cheaper faxing but most deployments fail to meet their goals because of unexpected, ongoing costs and unpredictable capacity needs. This paper offers information on why outsourced fax services eliminate the time, effort and cost issues associated with fax servers, but retain all of the same functionality.

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MyFax

comms provider VoIP Platform - Technical Specification Sheet

By : Taridium Published Date: Jan 30, 2007
Take advantage of this free information by Taridium and see how comms platform allows service providers to offer instant retail VoIP service and host virtual PBX’s with all of today’s most advanced features.
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Taridium

Convergence or Confusion: The Challenge of Telecoms Service Provision

By : Quocirca Published Date: Aug 08, 2007
Companies are faced with increasing pressures on the communications capabilities they offer their employees.  More employees are mobile, working from home or in other remote locations with a growing need to talk and share information with their colleagues.  This cuts across fixed and mobile communications, but businesses still want the flexibility of mobile, and the costs, predictability, quality and service models of fixed.

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Quocirca

CXO Media Executive Summary: Internet Protocol Communications on the Brain

By : Interactive Intelligence Published Date: Jun 12, 2007
Read what CIO Magazine subscribers have to say about IP communications in a survey by IDG Research Services. Survey respondents represent a cross-section of industries, from financial services and healthcare to government, high tech, manufacturing and other business sectors.
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Interactive Intelligence

County Leverages Telecom Accounting Into Far-Reaching Network Management

By : Asentria Corporation Published Date: Aug 30, 2007
The use of pollable remote access units enable integration of phone systems with telecommunications management, plus system-wide access, monitoring and alarm notification that includes unmanned remote sites. Few telephone networks connect a user base that is involved in such a multitude of vital services as local government.
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Asentria Corporation
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