Remote Access - Networking White Papers: Windows 2008 / Vista / 2003 / XP
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Remote Access is the ability to log onto a network from a distant location. Generally, this implies a computer, a modem, and some remote access software to connect to the network. Whereas remote control refers to taking control of another computer, remote access means that the remote computer actually becomes a full-fledged host on the network. The remote access software dials in directly to the network server.
 
Results 1 - 25 of 61 matches Sort Results By : Published Date | Title | Company name

Butler Group Technology Audit: CA Identity and Access Management Suite (v.8)

By : CA Published Date: Apr 12, 2007
Across all sectors of industry, business systems users demand access to information sources that need to be properly protected in order to ensure that information integrity is maintained. In today’s highly-regulated business environments, only users with the correct access privileges can be allowed to gain entry to key corporate information systems.
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CA

Building a Business Case for Remote Support

By : Citrix Online Published Date: Aug 27, 2007
No company today will approve expenditures for new service and support technology without an understanding of the return on investment (ROI) for the project. Luckily, companies with strong metrics programs in place will find building the business case for productivity-enhancing software a straightforward process.
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Citrix Online

Backup Technology Enhances Service and Sales with GoToAssist and GoToMeeting

By : Citrix Online Published Date: Jun 26, 2008
Using GoToAssist, Backup Technology can give their global customers the same care and attention that they provide to customers located closer to home. Providers of online backup and business continuity solutions use GoToAssist to instantly and efficiently serve customers around the world.
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Citrix Online

Case Study: TG Allison

By : Citrix Online Published Date: Mar 25, 2008
Automating the milking process has resulted in a vast increase in demand for the software that T G Allison supplies and manages. T G Allison wanted to find an easier way to deliver top-class customer service without a site visit each time something went wrong. And in the process, they hoped to reduce the company’s carbon emissions by spending less time on the road.
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Citrix Online

Case Study Golder Associates

By : Riverbed Published Date: Aug 03, 2007
Want to better support global collaboration within your organization?  In the case study, you’ll discover how Golder Associates deployed a centralized Intranet portal with a wide-area acceleration solution that delivered LAN-like speed across the WAN. By deploying Riverbed Steelhead appliances into their existing Cisco-based network, they ensured their vast mobile workforce access to the same resources workers had at headquarters.
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Riverbed

Enterprise of the Future: Defining a Direction for Mobility

By : Nokia Published Date: Mar 02, 2008
Mobility has developed – pushing the capabilities of businesses, first to the decision makers, then to logistics and customer-facing departments and now to nearly all employees, partners and touchpoints. Organizations must address the technologies, approaches and capabilities that will allow them to develop a mobility solution. Learn how this process can take place and the four key technology areas to achieve mobility success.
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Nokia

GoToAssist Cares for IT Systems at Dermalogica

By : Citrix Online Published Date: Jan 04, 2006
Dermalogica's 4 support technicians use GoToAssist to remotely support 50 sales representatives located throughout the UK. With GoToAssist, Dermalogica increases the productivity and efficiency of its geographically distributed sales team.
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Citrix Online

GoToAssist Integration White Paper

By : Citrix Online Published Date: Jan 16, 2008
GoToAssist Integration Services offer a variety of methods to integrate Citrix GoToAssist, the industry-leading remote-support solution, into an existing infrastructure quickly and easily. Integrating GoToAssist provides a single source for initiating remote-support sessions and viewing support details, allowing managers to easily audit the complete support experience to ensure best practices and processes are followed.
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Citrix Online

Limehouse Software Achieves 88 Percent Customer Satisfaction with GoToAssist

By : Citrix Online Published Date: Mar 25, 2008

By using GoToAssist for virtual support, the UK software company Limehouse achieved a customer satisfaction rating of 88 percent and expanded its services without adding resources. They continue to ensure a positive user experience and maximize the ability for our customers to get their job done as efficiently as possible.


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Citrix Online

Mobile Application Performance Brief

By : Riverbed Published Date: Jun 09, 2008
Steelhead Mobile accelerates enterprise applications for remote users to improve productivity and collaboration for globally distributed teams. Organizations and workers have come to expect a dip in productivity and performance when accessing IT resources remotely. Download this Performance Brief and discover how Steelhead Mobile can help overcome these limitations and deliver LAN-like speed to remote users.
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Riverbed

O'Neill Europe/JSI bv Improves Sportswear Delivery with Hosted Remote Support

By : Citrix Online Published Date: Apr 06, 2006
With GoToAssist, O'Neill Europe's IT help desk in the Netherlands saves at least 2 months of travel per year by providing secure remote support to 160 employees and remote maintenance to business-critical applications at 140 factories worldwide.
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Citrix Online

Remote Service Applications for Professional Services: Better Margins at a Fraction of the Cost

By : Citrix Online Published Date: Jan 14, 2008
The delivery of professional, consultative services to a varied client base is a common function in today’s business. It is critical to client management to provide a sense of intimacy and a “high tech, high touch” relationship. But on the other hand, the costs associated with personal service delivery can be prohibitively high for the professional services organization.
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Citrix Online

Sage (UK) Limited Exceeds Customer Expectations with Citrix GoToAssist

By : Citrix Online Published Date: Dec 13, 2005
Sage (UK) Limited uses GoToAssist to improve service quality, thereby increasing customer satisfaction and first-time resolution. In fact, 92 percent of support calls are resolved on first contact with GoToAssist.
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Citrix Online

There's a Hole in Your Network: Vulnerability Management Is No Mystery

By : Qualys Published Date: Aug 08, 2006
Learn how vulnerability management allows you to keep on top of these problems by identifying an organization's greatest security vulnerabilities and proactively recommending fixes.
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Qualys

The Power of Remote Support in Battling Today’s Top Customer Support Issues

By : Citrix Online Published Date: Jul 05, 2007
By working closely with customer service and support executives across high tech hardware and software, broadband, consumer electronics, retail, telecommunications and other technology-related industries, the Service and Support Professionals Association (SSPA) has identified 6 key business issues facing service and support managers today.
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Citrix Online

Top 5 Initiatives for Achieving Breakthrough Customer Support

By : Citrix Online Published Date: Jan 11, 2008
Through member conversations, conference presentations and Webcast Q&A, the SSPA has identified the top 5 initiatives technical support centers should pursue in order to deliver breakthrough customer support and enable customer success. This white paper will provide a roadmap for companies looking to improve all aspects of their support operation, addressing people, process and technology issues, with special attention paid to the role of remote support technology as a key enabler of success.
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Citrix Online

Voice Network Security: Strategies for Control

By : CA NVM Published Date: Jan 18, 2006
How important is security to enterprise technology management? In a recent survey by Gartner, enhanced security is at the top of the CIO agenda in 2005. With voice platforms now integrated into the corporate network, and voice applications entrenched in everyday business operations, the burden of safeguarding voice systems now lies within the IT domain.
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CA NVM

Webinar: Managing Laptops to Prevent Data Breach

By : Absolute Software Published Date: Aug 01, 2008
In this webinar, learn how your IT department can improve auditing of laptop inventory, verify software license compliance and remotely delete data on laptops that are outside the local or wireless network. Allina Hospitals & Clinics discuss how they increased inventory accuracy from 30% to 97% and saved more than $400,000 in a quarter by reallocating unused hardware and software licenses.
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Absolute Software

Best Practices for Authenticating Mobile Workers and Securing Data Access

By : Secure Computing Published Date: Dec 07, 2007
In an environment where business and government databases store ever-increasing amounts of sensitive and confidential data; and where a growing number of employees need to access that data remotely, password security alone is insufficient to ensure user authentication. Two-factor authentication requires two measures for users to verify their identities and access data.
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Secure Computing

Centralized Data Center Management Software: Best Practices to Control Your Data Center

By : Avocent Published Date: May 11, 2006
This white paper details best practices for achieving secure access to any server or network device from a single interface in your data center. Topics covered include centralized access and control, integrating management tools, KVM server management, serial over IP, power management over IP, and full remote access.
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Avocent

Distributed Business Index (DBI): The Benefits and Limitations of Distributed Working in the 21st c.

By : Quocirca Published Date: Mar 07, 2008
Businesses rely on widely distributed networks of workers, be they at HQ, in branch offices, mobile in the field or working at some other external location. Whilst the office continues to be seen as the primary place of work, more and more staff are spending at least part of their working week somewhere else.
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Quocirca

End Point Control: Secure Remote Access with Reduced Risk and Increased IT Control

By : Aventail Published Date: Jun 21, 2006
This white paper summarizes the capabilities of Aventail End Point Control and explains the range of features that increase IT control and data protection by giving users access that's finely tuned to the risks of their environment.
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Aventail

Extending Your Management Reach to Remote Users

By : LANDesk Published Date: Sep 21, 2006
White paper discussing how the LANDesk® Management Gateway in LANDesk® management solutions 8.6, along with LANDesk® Trusted Access™, help organizations extend the enterprise management of remote devices across the Internet without having to "punch holes" in the firewall or compromise the security of such devices or the corporate infrastructure.

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LANDesk

Extending Robust UTM Protection to the Edges of a Network

By : WatchGuard Technologies Published Date: Nov 11, 2007
Read how one international company was able to ensure that their remote offices had the same level of comprehensive protection as the corporate headquarter.
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WatchGuard Technologies

Guide for Securing Federal Telework

By : Pointsec Published Date: Nov 01, 2005
Strong security policy, procedures and technology are major requirements, especially for protecting the remote systems used for telework and the sensitive information stored on those devices.
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Pointsec
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