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Configuration Management: The management of security features and assurances through control of changes made to hardware, software, firmware, documentation, test, test fixtures and test documentation of an automated information system, throughout the development and operational life of a system. The control of changes, including the recording thereof, that are made to the hardware, software, firmware, and documentation throughout the system lifecycle. |
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The Information Technology Infrastructure Library (ITIL) is the most widely adopted best-practice IT framework for service management. ITIL defines terminology and processes across IT organizations by providing a common language and set of standards for quality IT service. If you are looking to implement ITIL, it is crucial that you understand how specific solutions support ITIL guidelines.
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A CMDB, when used in support of ITIL best practices, is the cornerstone of IT Service Support, providing a centralized view of IT data that is essential to delivering consistent, reliable, effective, and efficient service to your business customers.
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IT organizations that want to achieve the full business value from their service management initiatives need consistent, current, accurate, and secure information. That’s why an increasing number of these organizations are seriously looking at how a configuration management database (CMDB) can help them manage their infrastructure more effectively.
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| By : CA WA |
Published Date: Feb 27, 2008 |
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One of the most dramatic innovations in the infrastructure management marketplace in the last five years is the rise of Network Change and Configuration Management (NCCM) as a strategic requirement. This white paper will focus on the strong values that NCCM can bring to reliability, risk and cost management, as well as some of its powerful operational and lifecycle asset values. This report will also introduce the CA SPECTRUM Network Configuration Manager as a distinctive leadership offering.
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| By : CA WA 2 |
Published Date: Apr 23, 2008 |
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Data Center Automation enables you to manage change processes, ensure configuration compliance and dynamically provision servers and applications based on business need. By controlling complexity and automating processes in the data center, your data center becomes more adaptive and agile. Effective Data Center Automation lets you leverage virtualization, manage capacity, and reduce costs and also helps reduce energy usage and waste.
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The recent momentum of Unified Communications (UC) and the disruptive enabling technology of IP Telephony have created a convergence between Voice Engineering and IT departments that is unprecedented - even since the advent of computer telephony integration. However, despite rapid and significant advances within these technologies, many enterprises, even the early adopters, have not fully embraced the alignment of these two worlds.
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In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
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High availability (HA) configurations seek to bring downtime to zero - but can increase complexity across the IT organization, often in the form of excess technology, financial, and human capital investments. Learn how application virtualization can reduce planned and unplanned downtime, and deliver greater flexibility.
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Understand why FISMA is heating up, what's the impact on Agency IT departments, what role configuration reporting plays, how the right documentation can build a strong audit trail, and how automation fast tracks your compliance plan.
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Every change program has to have deliver something – a new service, a new process, increased market share, and so on. But how do you know what the benefits are? How do you identify them, develop them and measure them to ensure your program has achieved its 'end-state'?
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This white paper explores the definition of IT asset management and the business case for developing an asset management program. Motivations for developing a program are discussed, most notable being the development of a centralized repository for IT assets in preparation for developing a configuration management systems and a CMDB.
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This white paper, a sequel to 'Developing the Business Value of ITIL Part 1', focuses on the importance of developing a business case, and an ROI (return on investment) to justify ITIL best practice initiatives. Survey results are included from Evergreen Systems' last survey on when, how and why companies develop business case metrics to justify ITIL initiatives.
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Simply click the title to receive this whitepaper which lays out a prescriptive nine-step plan describing how to implement a CMDB, including best practices that may be used to educate staff and design an effective CMDB project plan.
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This ITIL best practice white paper on how to build a business case for change and configuration management and the CMDB makes a strong case for Configuration Management as the only real solution for controlling Change in high volume Change-transaction enterprises.
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| By : Faronics |
Published Date: Jun 06, 2008 |
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IT Managers are tasked with making the desktop environment more secure and locked down to a uniform corporate standard, yet flexible enough to handle the myriad of exceptions that arise across the enterprise. Centralized Configuration Management (CCM) tools are great, especially in environments with branch offices. But CCM tools can’t do the big job of making your environment inherently more secure or more flexible.
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IT organizations continue to struggle with manual tasks and processes, subjective change decision making, and a lack of insight into inventories and service dependencies. Learn three product capabilities IT organizations should have, as well as the critical pieces of business service configuration management.
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Save time and money by sustaining compliance between audits. Aberdeen Group's Derek Brink describes the benefits that best in class companies achieve by taking steps to sustain compliance.
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Learn about the key challenges of PCI DSS v1.1 and how NetIQ Security Management, Configuration Control and Enterprise Administration solutions can help you demonstrate PCI compliance.
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Learn how Secure Configuration Manager can help with compliance requirements in the IT controls areas of entitlement reporting & segregation of duties. Discover how to make your compliance program more sustainable & repeatable, while gaining visibility into sources of vulnerability & risk exposure.
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Learn how to successfully extend your deployment of Group Policy to your servers by implementing end-to-end management of this pervasive technology, including advanced offline management and real-time monitoring of authorized and unauthorized changes.
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Many organizations do a very poor job of measuring the business value of their IT investments; but maximizing the business value of IT investments is the primary objective of good IT governance. By employing a consistent, repeatable, credible methodology that both the business users and IT are held accountable for and that measures projected business value as well as the actual value delivered, organizations can significantly improve their IT investment returns. Four existing methodologies can be adopted as is or customized to suit specific needs. Firms should pick one, institutionalize it as part of an overall governance framework, and embed it in IT portfolio management.
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Regardless of whether your company is subject to HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley, any number of state regulations, or none at all, configuration compliance has a place in most if not all business and government organizations. Find out in this paper how you can achieve automated configuration compliance with the SafeWord SecureWire IAM appliance from Secure Computing.
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This IT audit checklist guide includes advice on assessing the effectiveness of change management in a variety of areas. As companies grow more dependent on interdependent IT systems, the risks associated with untested changes in development and production environments have increased proportionately.
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Identifying critical change control failure points in your infrastructure can help reduce the threat of costly downtime, potential security breaches, and compliance weaknesses. Read this paper for guidelines on how to identify and categorize systems that have characteristics which heighten risk.
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Demonstrating ROI for service management investments can be difficult, especially with multi-phase deployments like ITIL that can require significant up-front investment in exchange for returns produced in the future. Learn how setting milestones and measuring the value of each phase of an ITIL implementation can help prove the project’s value and shape its focus.
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