Smart Phones - Networking White Papers: Windows 2008 / Vista / 2003 / XP
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A smartphone or sphone is any electronic handheld device that integrates the functionality of a mobile phone, personal digital assistant (PDA) or other information appliance. This is often achieved by adding telephone functions to an existing PDA (PDA Phone) or putting "smart" capabilities, such as PDA functions, into a mobile phone. A key feature of a smartphone is that additional native applications can be installed on the device. The applications can be developed by the manufacturer of the handheld device, by the operator or by any other third-party software developer.
 
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BlackBerry Internet Service or BlackBerry Enterprise Server for BlackBerry?

By : Intermedia Published Date: Sep 30, 2008
There are two main BlackBerry smartphone mobile connectivity options, and they are quite different. The first is the BlackBerry Internet Service, in which your mobile carrier acts as a liaison between your email and your BlackBerry smartphone. The second option is to use a BlackBerry Enterprise Server, which directly links your wireless device to your email, contacts, calendars and business applications— virtually automatically and almost instantly. If you’re using a BlackBerry smartphone solely for personal email, then a BlackBerry Internet Service account is all you need, and you can stop reading here. But if you’re a business user and are only using BlackBerry Internet Service, you’re leaving lots of important functionality unused.
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Intermedia

Going Mobile: Developing an Application Mobilization Plan For Your Business

By : BlackBerry Published Date: Jun 10, 2008
To compete in today's marketplace, it's not enough to be efficient on your home turf. Successful enterprises understand that knowledge workers must be able to do their jobs from more than one location. Going mobile - which encompasses much more than just mobile email access - can improve productivity, reduce costs and boost your bottom line.

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BlackBerry

BlackBerry Platform Management: Mobile User Management with ITIL and ITSM

By : BoxTone Published Date: Apr 16, 2008
For advanced enterprise BlackBerry administrators only. IT Service Management (ITSM) - as defined by the IT Infrastructure Library (ITIL) – is now the required approach to ensure superior BlackBerry service levels at the lowest possible cost. Read this White Paper to see how ITSM/ITIL can transform your approach to mobile user management.
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BoxTone

BlackBerry Smartphone Platform: Why Traditional Monitoring Tools Fall Short

By : BoxTone Published Date: Feb 08, 2008
With BlackBerry smartphone deployments exploding, enterprises and government agencies are quickly finding that traditional, infrastructure- and application-level monitoring technologies just aren’t up to the challenge. Read this White Paper to see how the best known organizations are using a new approach called Mobile User Management to deliver high quality BlackBerry service at a much lower cost and level of effort.
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BoxTone

A Good Mobile Experience: Balancing IT Requirements With a Good User Experience

By : Motorola Good Technology Published Date: Jun 26, 2007
This paper details the importance of striking a balance between the lock-down management of your mobile solutions and allowing end users the freedom to use mobile devices in the way that works best for them.
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Motorola Good Technology

Enterprise Mobility: How to Unshackle Your Mission-Critical Applications

By : Motorola Good Technology Published Date: Mar 23, 2007
In this paper, two case studies illustrate different approaches to unlocking the value of existing investments through mobilization. Each case study provides an overview of an application we mobilized, identifies the characteristics that made the application a good candidate and explains the value realized by enabling access to these applications from mobile devices.
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Motorola Good Technology

Multi-Channel Banking: Banks Go Mobile. Again.

By : Provenir Published Date: Mar 13, 2007
Mobile banking - banking on mobile devices including mobile phones, iPhones, Blackberries, and PDAs is taking off again, and financial institutions around the world are rushing to leverage the technology to gain new customers. This white paper describes the mobile banking "revolution", the state of the technology, the challenges, and the benefits.
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Provenir

How Smart Phones and Handheld Devices Enable Continuity of Operations and Emergency Response

By : Palm, Inc. Published Date: Jan 11, 2007
Smartphones and other handheld devices support government continuity of operations (COOP) by enabling its central tenets: decentralization and redundancy. Read this white paper to learn all benefits of using smart phones when an emergency strikes.

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Palm, Inc.

Building Reliable IP Telephony Systems

By : ShoreTel Published Date: Aug 10, 2006
One of the most important pieces of keeping a business afloat is reflected in its voice system. This white paper takes a comprehensive, yet understandable, look into the world of IP telephony systems by defining reliability and availability, and discussing the important pieces to review when selecting a voice system.
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ShoreTel

Customer Resource Management and Marketing for the Cellular Retailer

By : Data Guard Systems Published Date: Jan 26, 2006
Customer Resource Management (CRM) and marketing are essential parts of today's cellular/wireless retail business. Given the ever-increasing competition for every consumer dollar, being able to develop effective and directed marketing programs can define the longevity of a cellular retailer's success.
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Data Guard Systems

Virtual Cells: The Only Scalable Multi-Channel Deployment

By : Meru Networks Published Date: Nov 21, 2005
As wireless LAN deployments and usage has increased, coupled with the near ubiquity of embedded Wi-Fi in laptops and smart phones, many enterprises are experiencing complaints from their users of slow or even dropped connections.
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Meru Networks

Finance and IT’s Views on the Cost of Mobile Working

By : Fiberlink Published Date: Oct 12, 2005
This research study, led by CFO Research in collaboration with Fiberlink provides valuable insight into how organizations are dealing with sustained growth in the number of mobile workers and the costs associated with managing them.
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Fiberlink
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