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<title><![CDATA[whitepapers.windowsnetworking.com/Networking/Remote Access]]></title>
<description><![CDATA[Remote Access is the ability to log onto a network from a distant location. Generally, this implies a computer, a modem, and some remote access software to connect to the network. Whereas remote control refers to taking control of another computer, remote access means that the remote computer actually becomes a full-fledged host on the network. The remote access software dials in directly to the network server.]]></description>
<link>http://whitepapers.windowsnetworking.com/networking/networking/</link>
<item>
<title><![CDATA[The Benefits of Identity & Access Management]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper214/</link>
<pubDate>2008-01-23 15:24:25</pubDate>
<description><![CDATA[Download this white paper to learn how IAM projects can be practical, affordable and provide quick ROI for companies of all sizes. ]]></description>
</item>
<item>
<title><![CDATA[The SSL VPN Buyer's Guide]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper249/</link>
<pubDate>2007-04-16 15:53:30</pubDate>
<description><![CDATA[The SSL VPN Buyer&#39;s Guide describes the 20 most important purchase requirements and 37 crucial questions you should ask before choosing an SSL VPN vendor.]]></description>
</item>
<item>
<title><![CDATA[Increase Productivity and Reduce Security Risks for Teleworkers]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper250/</link>
<pubDate>2008-02-22 15:34:10</pubDate>
<description><![CDATA[Learn how to adequately protect your network while expanding your remote access capabilities. Read the free white paper, &#39;Increase Productivity and Reduce Security Risks for Teleworkers&#39;.]]></description>
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<item>
<title><![CDATA[Why Replace your IPSec for Remote Access]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper251/</link>
<pubDate>2007-04-16 15:57:31</pubDate>
<description><![CDATA[To thrive in an increasingly competitive world, forward-thinking organizations are encouraging workforce mobility.&nbsp;  Read this white paper by security expert Dave Piscatello, for an assessment of key attributes in a secure remote access solution and how you can benefit from replacing your IPSec VPN.]]></description>
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<item>
<title><![CDATA[The Remote Access Imperative in Disaster Recovery]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper252/</link>
<pubDate>2007-04-16 15:50:51</pubDate>
<description><![CDATA[Disaster recovery is not only needed for catastrophic events like natural disasters or pandemics, but for any event, like a snow storm or power outage that keeps your workers from getting to the office and disrupts your business.  This white paper by business continuity expert Tim Clark of Fact Point Group, explores best practices for disaster recovery and the key role of SSL VPNs in that process.]]></description>
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<title><![CDATA[End Point Control: Secure Remote Access with Reduced Risk and Increased IT Control]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper253/</link>
<pubDate>2008-02-22 14:26:42</pubDate>
<description><![CDATA[This white paper summarizes the capabilities of Aventail End Point Control and explains the range of features that increase IT control and data protection by giving users access that&#39;s finely tuned to the risks of their environment.]]></description>
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<item>
<title><![CDATA[The SSL VPN Technical Primer]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper260/</link>
<pubDate>2007-04-16 15:54:39</pubDate>
<description><![CDATA[The SSL VPN Technical Primer explains how SSL VPNs work, and includes an objective comparison of the distinguishing factors between IPSec and SSL VPN technologies. You&#39;ll learn why these two technologies, based on fundamentally different designs and methodologies, each serve specific use cases best.]]></description>
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<item>
<title><![CDATA[Centralized Data Center Management Software: Best Practices to Control Your Data Center]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper266/</link>
<pubDate>2008-02-22 13:44:55</pubDate>
<description><![CDATA[This white paper details best practices for achieving secure access to any server or network device from a single interface in your data center. Topics covered include centralized access and control, integrating management tools, KVM server management, serial over IP, power management over IP, and full remote access.]]></description>
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<item>
<title><![CDATA[Remote Management: Critical to a New Generation of Digital Service Providers]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper418/</link>
<pubDate>2007-04-25 09:41:45</pubDate>
<description><![CDATA[Download this free whitepapers to learn how Remote Management can transform this challenge into an opportunity to stand apart from other service providers in a very competitive market.]]></description>
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<item>
<title><![CDATA[Remote Office Security: An Integrated, Preemptive System from Gateway to Desktop]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper426/</link>
<pubDate>2007-04-24 13:40:40</pubDate>
<description><![CDATA[Mobile and remote workers of all types need high-quality connections to the Internet and to their corporate networks. They need connections from branch offices, homes, airports, hotels and other locations around the world. This truly becomes a security challenge as network managers scramble to meet these needs.]]></description>
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<title><![CDATA[Guide for Securing Federal Telework]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper515/</link>
<pubDate>2007-04-27 10:17:06</pubDate>
<description><![CDATA[Strong security policy, procedures and technology are major requirements, especially for protecting the remote systems used for telework and the sensitive information stored on those devices. ]]></description>
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<title><![CDATA[Next-Generation Residential Gateways: Flexibility and High Performance Will Be Critical]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper676/</link>
<pubDate>2007-04-25 09:24:22</pubDate>
<description><![CDATA[Read how the Next Generation Residential Gateway (RG) is capable of supporting the ever increasing need for higher data throughput rates, signaling range that covers the whole house and robustness capable of mitigating the sources of interference found in the home. ]]></description>
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<item>
<title><![CDATA[Secure Remote Control for IT Organizations]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper682/</link>
<pubDate>2007-06-06 09:46:03</pubDate>
<description><![CDATA[Remote control software has proven to be a cost-effective way of providing remote support. This paper examines how these products provide a cost-effective help desk tool and defines necessary security requirements.]]></description>
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<title><![CDATA[Top 10 Tips for Web-Based Collaboration in SMBs]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper702/</link>
<pubDate>2008-02-22 14:01:45</pubDate>
<description><![CDATA[The following tips can help you select Web-based collaboration software that offers all the features you need to get your entire team working together effectively.]]></description>
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<item>
<title><![CDATA[There's a Hole in Your Network: Vulnerability Management Is No Mystery]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper723/</link>
<pubDate>2008-06-16 13:01:13</pubDate>
<description><![CDATA[Learn how vulnerability management allows you to keep on top of these problems by identifying an organization&#39;s greatest security vulnerabilities and proactively recommending fixes.]]></description>
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<title><![CDATA[Extending Your Management Reach to Remote Users]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper887/</link>
<pubDate>2007-04-24 22:10:04</pubDate>
<description><![CDATA[White paper discussing how the LANDesk&reg; Management Gateway in LANDesk&reg; management solutions 8.6, along with LANDesk&reg; Trusted Access&trade;, help organizations extend the enterprise management of remote devices across the Internet without having to &quot;punch holes&quot; in the firewall or compromise the security of such devices or the corporate infrastructure. ]]></description>
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<title><![CDATA[System Architecture: A Critical Element When Evaluating a Network Monitoring System]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1120/</link>
<pubDate>2007-08-21 13:15:39</pubDate>
<description><![CDATA[Get this free whitepaper now and read how a newer architecture, Appliance-enabled Software (AeS) services, combines a plug-in monitoring appliance with a hosted dashboard application to provide the benefits of SaaS (Software-as-a-Service) along with failover out-of-band communication capabilities for dependable alert notification and escalation.]]></description>
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<title><![CDATA[Rent-A-Geek Reaches Out With LogMeIn Rescue]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1243/</link>
<pubDate>2007-07-30 10:13:12</pubDate>
<description><![CDATA[Using LogMeIn&#39;s remote support products, Rent-A-Geek has transformed its business model from that of a regional provider to one delivering service worldwide. Adopting LogMeIn has resulted in what Schiehl calls &quot;ridiculous&quot; ROI: the $99 per month per client license fee &quot;pays for itself in one session,&quot; he says. One Rent-A-Geek technician using one license, and running just six to eight sessions per day, can generate around $12,000 per month in revenues.]]></description>
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<title><![CDATA[WiMAX Remote Cabinet Solutions]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1356/</link>
<pubDate>2007-09-04 07:43:47</pubDate>
<description><![CDATA[One of the greatest challenges to any advanced wireless operation is the maintenance of continuous and economical service. Today&rsquo;s networks have evolved into business-critical services that organizations rely upon every day. However, unplanned remote site downtime due to equipment and power failure, and adverse environmental conditions can severely impair network service.]]></description>
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<title><![CDATA[Remote Site Management Solutions Address SNMP Weakness]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1358/</link>
<pubDate>2007-09-04 10:54:38</pubDate>
<description><![CDATA[SNMP (Simple Network Management Protocol) is an industry standard network management protocol for managing wide area and local area networks. It is easy to use, cost-effective, and is built into most networking devices. One of SNMP&rsquo;s best assets is its use of in-band management, yet, this is also its biggest weakness.]]></description>
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<title><![CDATA[Remote Monitors: Putting Yourself on Notice]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1359/</link>
<pubDate>2007-09-04 10:53:22</pubDate>
<description><![CDATA[The proliferation of remote and unmanned facilities is exposing many enterprises to devastating events. The need is to not only detect a threatening condition, but to also get a precise message to the person who is prepared to do something about it.]]></description>
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<title><![CDATA[Secure Remote Vendor Access to the Enterprise Data Center]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1378/</link>
<pubDate>2008-01-17 09:14:56</pubDate>
<description><![CDATA[Enabling IT equipment vendors to perform remote service on your data centers helps maximize uptime and lower TCO&mdash;but at what risk? Dial-up modems and VPNs introduce security vulnerabilities and lack sufficient auditing capabilities&mdash;making it virtually impossible to track external access and maintain data center security. Download this white paper to learn how you can manage security risks, lower service-related costs, achieve regulatory and internal compliance, and more.]]></description>
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<title><![CDATA[Meeting SOX, PCI, and HIPAA Compliance with Secure and Auditable Vendor Access]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1577/</link>
<pubDate>2008-03-28 15:24:05</pubDate>
<description><![CDATA[How secure are the VPNs and modems that your vendors and partners use to access your data center? Can you confidently track all activity to meet SOX, PCI, and HIPAA compliance requirements? Learn how Axeda ServiceLink for Data Centers empowers you to provide your vendors and partners with secure and auditable access to your mission-critical data center.]]></description>
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<title><![CDATA[Virtual Support Networks: 10 Tips for Delivering Managed Services to On-Site Systems]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1679/</link>
<pubDate>2008-01-23 13:30:51</pubDate>
<description><![CDATA[The business of taking care of remote hardware and software has never been bigger. These opportunities are being driven by CIOs&rsquo; need to manage cost and risk carefully. With research showing that 47% of IT spending going to total cost of support and maintenance (TCSM), outsourcing system management to specialists makes sense for the buyer. But where does it leave the provider?]]></description>
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<title><![CDATA[You're Virtually There: Remote Support Best Practices and Benefits]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1681/</link>
<pubDate>2008-01-23 08:43:59</pubDate>
<description><![CDATA[As support centers have deployed this new generation of remote support solutions, they have developed a series of best practices for maximizing their benefits. Based on market research performed from 2004 to 2007, this white paper summarizes these best practices, illustrates the benefits, and suggests considerations for selecting the remote access solution that will be most effective for your support organization.]]></description>
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<title><![CDATA[Real Results Report: Health Services Organizations Comply with HIPAA Using WebEx]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1685/</link>
<pubDate>2008-01-23 08:42:11</pubDate>
<description><![CDATA[Health services organizations around the world are discovering that they can optimize business strategies while protecting patient records. These companies use WebEx online applications to reach and support a growing number of employees and customers. They also follow HIPAA mandates using WebEx secure connections that encrypt all content. This content is never uploaded to any WebEx server, ensuring the highest level of data security and confidentiality. ]]></description>
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<title><![CDATA[ROI Evaluation Report: WebEx Support Center]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1688/</link>
<pubDate>2008-01-23 13:17:56</pubDate>
<description><![CDATA[Through remote desktop sharing WebEx Support Center enables companies to manage and resolve remote support issues &mdash; whether they be external customer-driven or internal user-driven. Support personnel can initiate a session with a remote user by sending them an e-mail or providing a URL.Download this Paper to Learn More About a Support Center.]]></description>
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<title><![CDATA[Taking Remote Support to the Next Level]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1689/</link>
<pubDate>2008-01-23 13:35:08</pubDate>
<description><![CDATA[Based on a survey conducted by ServiceXRG, this paper explores the use and effectiveness of remote support technology across all industry sectors and how companies can take remote support to the next level to significantly improve the support transaction process, reduce service delivery costs and increase solution effectiveness.]]></description>
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<title><![CDATA[WebEx Support Center: Remote Support Security Overview]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1692/</link>
<pubDate>2008-01-23 10:58:10</pubDate>
<description><![CDATA[The purpose of this document is to provide information on the data security features and functions available with WebEx Support Center Remote Support and inherent to the underlying WebEx communication infrastructure known as the WebEx MediaTone&trade; Network.]]></description>
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<title><![CDATA[Butler Group Technology Audit: CA Identity and Access Management Suite (v.8)]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1727/</link>
<pubDate>2008-09-25 10:25:37</pubDate>
<description><![CDATA[Across all sectors of industry, business systems users demand access to information sources that need to be properly protected in order to ensure that information integrity is maintained. In today&rsquo;s highly-regulated business environments, only users with the correct access privileges can be allowed to gain entry to key corporate information systems.]]></description>
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<title><![CDATA[A Layered Approach to Securing Remote Maintenance Consoles]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1777/</link>
<pubDate>2008-06-26 13:16:42</pubDate>
<description><![CDATA[Availability and security of networks at remote locations are tied together. Due to requirements to keep the network operating, you need fast access to equipment in case of an outage or problem.&nbsp; This white paper discusses a layered approach to securing your system while maintaining the highest possible efficiency.]]></description>
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<title><![CDATA[The Distributed Enterprise: Access and Management of Remote Office IT Infrastructure]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1778/</link>
<pubDate>2008-06-26 13:17:32</pubDate>
<description><![CDATA[While the proliferation of branch and remote offices is a positive sign of company growth, it can be a challenge for IT staffers. While many IT staffers use remote access software to diagnose and repair branch office problems, these tools are only useful if the OS and network are functioning. If the network or OS is down, additional costs in travel, time, and lost business might be incurred.]]></description>
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<title><![CDATA[Extending Robust UTM Protection to the Edges of a Network]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1796/</link>
<pubDate>2008-06-17 13:48:21</pubDate>
<description><![CDATA[Read how one international company was able to ensure that their remote offices had the same level of comprehensive protection as the corporate headquarter.]]></description>
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<title><![CDATA[Securing Mobile Connectivity with Two-Factor Authentication]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1807/</link>
<pubDate>2008-01-25 13:44:10</pubDate>
<description><![CDATA[Enterprises are increasingly opening up their networks to a greater constituency of remote users, but they often do not take into consideration the protection of user identity as a critical component of their strategy. The mobile workforce can now work productively from a remote location such as a home office, the airport, a hotel, or a customer site.]]></description>
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<title><![CDATA[Best Practices for Authenticating Mobile Workers and Securing Data Access]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1808/</link>
<pubDate>2008-01-25 13:45:50</pubDate>
<description><![CDATA[In an environment where business and government databases store ever-increasing amounts of sensitive and confidential data; and where a growing number of employees need to access that data remotely, password security alone is insufficient to ensure user authentication. Two-factor authentication requires two measures for users to verify their identities and access data. ]]></description>
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<title><![CDATA[The Power of Remote Support in Battling Today’s Top Customer Support Issues]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1881/</link>
<pubDate>2008-08-05 14:43:39</pubDate>
<description><![CDATA[By working closely with customer service and support executives across high tech hardware and software, broadband, consumer electronics, retail, telecommunications and other technology-related industries, the Service and Support Professionals Association (SSPA) has identified 6 key business issues facing service and support managers today.]]></description>
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<title><![CDATA[Making the Choice Between On-Premise and On-Demand Solutions]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper1887/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[The purpose of this guide is to help business and IT decision-makers make educated choices between traditional, on-premise products and the new generation of on-demand solutions.]]></description>
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<title><![CDATA[Support Virtualization: Productivity Gains from Making Remote Support Virtual]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2113/</link>
<pubDate>2008-02-29 09:43:41</pubDate>
<description><![CDATA[Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness.&nbsp; Over 3,500+ organizations have virtualized their support reps and have decreased IT costs while increasing support rep productivity.]]></description>
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<title><![CDATA[Quick Guide to Driving Business Value from ITIL Initiatives]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2125/</link>
<pubDate>2008-03-04 11:22:34</pubDate>
<description><![CDATA[Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.]]></description>
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<title><![CDATA[Distributed Business Index (DBI): The Benefits and Limitations of Distributed Working in the 21st c.]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2192/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Businesses rely on widely distributed networks of workers, be they at HQ, in branch offices, mobile in the field or working at some other external location. Whilst the office continues to be seen as the primary place of work, more and more staff are spending at least part of their working week somewhere else. ]]></description>
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<title><![CDATA[Raritan Solution Bolsters Efficiency at Morgan Keegan Branch Offices]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2428/</link>
<pubDate>2008-06-26 13:17:20</pubDate>
<description><![CDATA[With more than 3,200 employees, Investment Firm Morgan Keegan serves the diverse financial needs of individual investors, corporate and institutional clients. The company needed a more responsive way to manage its more than 400 branch offices in the U.S. The IT department wanted a solution that would provide reliable and secure access to branch office servers anytime.]]></description>
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<title><![CDATA[Case Study: TG Allison]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2459/</link>
<pubDate>2008-08-05 14:29:35</pubDate>
<description><![CDATA[Automating the milking process has resulted in a vast increase in demand for the software that T G Allison supplies and manages. T G Allison wanted to find an easier way to deliver top-class customer service without a site visit each time something went wrong. And in the process, they hoped to reduce the company&rsquo;s carbon emissions by spending less time on the road.]]></description>
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<title><![CDATA[Remote Service Applications for Professional Services: Better Margins at a Fraction of the Cost]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2461/</link>
<pubDate>2008-07-23 14:36:04</pubDate>
<description><![CDATA[The delivery of professional, consultative services to a varied client base is a common function in today&rsquo;s business. It is critical to client management to provide a sense of intimacy and a &ldquo;high tech, high touch&rdquo; relationship. But on the other hand, the costs associated with personal service delivery can be prohibitively high for the professional services organization. ]]></description>
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<title><![CDATA[Building a Business Case for Remote Support]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2464/</link>
<pubDate>2008-07-23 14:34:44</pubDate>
<description><![CDATA[No company today will approve expenditures for new service and support technology without an understanding of the return on investment (ROI) for the project. Luckily, companies with strong metrics programs in place will find building the business case for productivity-enhancing software a straightforward process.]]></description>
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<title><![CDATA[Top 5 Initiatives for Achieving Breakthrough Customer Support]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2465/</link>
<pubDate>2008-07-23 14:36:14</pubDate>
<description><![CDATA[Through member conversations, conference presentations and Webcast Q&amp;A, the SSPA has identified the top 5 initiatives technical support centers should pursue in order to deliver breakthrough customer support and enable customer success. This white paper will provide a roadmap for companies looking to improve all aspects of their support operation, addressing people, process and technology issues, with special attention paid to the role of remote support technology as a key enabler of success.]]></description>
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<item>
<title><![CDATA[Set Your Desktop Free: Discover Benefits of IBM Virtual Client Solution]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2487/</link>
<pubDate>2008-04-23 09:20:51</pubDate>
<description><![CDATA[Imagine using your personal desktop on any computer. You can, with the IBM Virtual Client Solution. This demo explains the backend process of server-hosted services, shows how a user&rsquo;s desktop is delivered through a remote connection, and demonstrates how an administrator can shift servers for IT simplification without interrupting users.&nbsp; Watch the demo now.]]></description>
</item>
<item>
<title><![CDATA[Voice Network Security: Strategies for Control]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2555/</link>
<pubDate>2008-09-29 13:46:55</pubDate>
<description><![CDATA[How important is security to enterprise technology management? In a recent survey by Gartner, enhanced security is at the top of the CIO agenda in 2005. With voice platforms now integrated into the corporate network, and voice applications entrenched in everyday business operations, the burden of safeguarding voice systems now lies within the IT domain.]]></description>
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<item>
<title><![CDATA[Identity Validation for Virtual Private Network (VPN) Security]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2595/</link>
<pubDate>2008-05-08 14:22:56</pubDate>
<description><![CDATA[Organizations are rapidly discovering that a virtual private network (VPN) over a public network such as the Internet is a cost-effective solution for providing remote access to the corporate network as well as for remote networks to communicate with each other across the Internet. A VPN can allow users remote access to critical network services such as e-mail and enable users to share data, video, and voice in situations where the underlying network is potentially insecure. ]]></description>
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<title><![CDATA[Case Study Golder Associates]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2636/</link>
<pubDate>2008-07-23 09:04:25</pubDate>
<description><![CDATA[Want to better support global collaboration within your organization?&nbsp; In the case study, you&rsquo;ll discover how Golder Associates deployed a centralized Intranet portal with a wide-area acceleration solution that delivered LAN-like speed across the WAN. By deploying Riverbed Steelhead appliances into their existing Cisco-based network, they ensured their vast mobile workforce access to the same resources workers had at headquarters.]]></description>
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<title><![CDATA[The Essential Elements of Secure Remote Access Without the Management Headaches]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2637/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Virtual private networks (VPNs) are the technologies most widely used by organizations today in the provision of remote access to their networks for employees, business partners and suppliers. Of the VPNs available, IPSec (Internet Protocol Security) VPNs provide the most complete remote access solution, although they have traditionally been seen as costly and difficult to deploy.&nbsp;]]></description>
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<title><![CDATA[Mobile Application Performance Brief]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper2862/</link>
<pubDate>2008-07-23 09:05:57</pubDate>
<description><![CDATA[Steelhead Mobile accelerates enterprise applications for remote users to improve productivity and collaboration for globally distributed teams. Organizations and workers have come to expect a dip in productivity and performance when accessing IT resources remotely. Download this Performance Brief and discover how Steelhead Mobile can help overcome these limitations and deliver LAN-like speed to remote users.]]></description>
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<item>
<title><![CDATA[Remote Files Sharing by Windows or Samba Over SSH Tunnel]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper3130/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[The problem of providing remote access to the files is nothing new, but the implementation of the solution quite often also determines reliability, safety and productivity. In this article we will look at accessing a remote computer (Unix, Linux or Windows) over non-trusted network.]]></description>
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<title><![CDATA[Webinar: Managing Laptops to Prevent Data Breach]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper3134/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[In this webinar, learn how your IT department can improve auditing of laptop inventory, verify software license compliance and remotely delete data on laptops that are outside the local or wireless network. Allina Hospitals &amp; Clinics discuss how they increased inventory accuracy from 30% to 97% and saved more than $400,000 in a quarter by reallocating unused hardware and software licenses.]]></description>
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<title><![CDATA[Limehouse Software Achieves 88 Percent Customer Satisfaction with GoToAssist]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper3162/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[By using GoToAssist for virtual support, the UK software company Limehouse achieved a customer satisfaction rating of 88 percent and expanded its services without adding resources. They continue to ensure a positive user experience and maximize the ability for our customers to get their job done as efficiently as possible. ]]></description>
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<title><![CDATA[Backup Technology Enhances Service and Sales with GoToAssist and GoToMeeting]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper3163/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Using GoToAssist, Backup Technology can give their global customers the same care and attention that they provide to customers located closer to home. Providers of online backup and business continuity solutions use GoToAssist to instantly and efficiently serve customers around the world.]]></description>
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<title><![CDATA[O'Neill Europe/JSI bv Improves Sportswear Delivery with Hosted Remote Support]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper3166/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[With GoToAssist, O&#39;Neill Europe&#39;s IT help desk in the Netherlands saves at least 2 months of travel per year by providing secure remote support to 160 employees and remote maintenance to business-critical applications at 140 factories worldwide.]]></description>
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<title><![CDATA[GoToAssist Cares for IT Systems at Dermalogica]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper3167/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Dermalogica&#39;s 4 support technicians use GoToAssist to remotely support 50 sales representatives located throughout the UK. With GoToAssist, Dermalogica increases the productivity and efficiency of its geographically distributed sales team.]]></description>
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<title><![CDATA[Sage (UK) Limited Exceeds Customer Expectations with Citrix GoToAssist]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper3168/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Sage (UK) Limited uses GoToAssist to improve service quality, thereby increasing customer satisfaction and first-time resolution. In fact, 92 percent of support calls are resolved on first contact with GoToAssist.]]></description>
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<title><![CDATA[GoToAssist Integration White Paper]]></title>
<link>http://whitepapers.windowsnetworking.com/whitepaper3169/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[GoToAssist Integration Services offer a variety of methods to integrate Citrix GoToAssist, the industry-leading remote-support solution, into an existing infrastructure quickly and easily. Integrating GoToAssist provides a single source for initiating remote-support sessions and viewing support details, allowing managers to easily audit the complete support experience to ensure best practices and processes are followed.]]></description>
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