<![CDATA[whitepapers.windowsnetworking.com/Enterprise Applications/Call Center Management]]> http://whitepapers.windowsnetworking.com/enterprise-applications/enterprise-applications/ <![CDATA[Building Reliable IP Telephony Systems]]> http://whitepapers.windowsnetworking.com/whitepaper579/ 2007-04-25 08:35:00 <![CDATA[The Agile Service Operation Embraces Technology]]> http://whitepapers.windowsnetworking.com/whitepaper633/ 0000-00-00 00:00:00 <![CDATA[Network Faxing with Castelle Network Fax Servers]]> http://whitepapers.windowsnetworking.com/whitepaper678/ 2007-06-06 09:26:37 <![CDATA[Network Faxing and the Health Insurance Portability and Accountability Act (HIPAA)]]> http://whitepapers.windowsnetworking.com/whitepaper679/ 2007-06-06 09:26:12 <![CDATA[Adding Fax, Adding Value: Lotus Notes Mail and Fax Integration]]> http://whitepapers.windowsnetworking.com/whitepaper680/ 2007-06-06 09:25:48 <![CDATA[Practical Power Guidelines for VoIP and Internet Telephony Applications]]> http://whitepapers.windowsnetworking.com/whitepaper838/ 2007-04-29 16:47:59 <![CDATA[Rent-A-Geek Reaches Out With LogMeIn Rescue]]> http://whitepapers.windowsnetworking.com/whitepaper1243/ 2007-07-30 10:13:12 <![CDATA[Benchmark Portal All-in-One Report]]> http://whitepapers.windowsnetworking.com/whitepaper1324/ 2008-02-12 13:41:59 <![CDATA[The Intelligent Contact Center]]> http://whitepapers.windowsnetworking.com/whitepaper1325/ 2008-02-12 13:42:17 <![CDATA[What’s New in Customer Interaction Center (CIC) 2.4]]> http://whitepapers.windowsnetworking.com/whitepaper1326/ 2008-02-12 13:42:27 <![CDATA[Maximize the Savings of Call Center Multi-Sourcing (While Protecting Service Levels)]]> http://whitepapers.windowsnetworking.com/whitepaper1379/ 0000-00-00 00:00:00 <![CDATA[Citrix GoToAssist 8.0 Security White Paper]]> http://whitepapers.windowsnetworking.com/whitepaper1532/ 2008-04-01 10:00:40 <![CDATA[Contact Center Software: Compare 6 Leading Solutions]]> http://whitepapers.windowsnetworking.com/whitepaper1556/ 2008-02-15 08:59:09 <![CDATA[Call Center Buyer's Guide: Learn Which Solution is Right For Your Business]]> http://whitepapers.windowsnetworking.com/whitepaper1557/ 2008-02-15 08:58:59 <![CDATA[VoIP Call Center Checklist]]> http://whitepapers.windowsnetworking.com/whitepaper1717/ 2008-02-15 09:04:12 <![CDATA[VoIP Call Center Buyer's Guide]]> http://whitepapers.windowsnetworking.com/whitepaper1718/ 2008-02-15 09:03:59 <![CDATA[Getting the Most from Your Call Center Investment]]> http://whitepapers.windowsnetworking.com/whitepaper1738/ 2008-02-29 15:42:00 <![CDATA[Telephony Simplified: Finding the Solution that Fits Your Small Business]]> http://whitepapers.windowsnetworking.com/whitepaper1741/ 2008-02-29 15:43:22 <![CDATA[The Top 5 Telephony Solutions Your Business Needs Today]]> http://whitepapers.windowsnetworking.com/whitepaper1742/ 2008-01-30 14:07:53 <![CDATA[Still Struggling to Reduce Call Center Costs Without Losing Customers?]]> http://whitepapers.windowsnetworking.com/whitepaper1863/ 0000-00-00 00:00:00 <![CDATA[Going Online to Extend Reach, Enhance Relationships, and Build Sales]]> http://whitepapers.windowsnetworking.com/whitepaper1882/ 0000-00-00 00:00:00 <![CDATA[Contact Center Services: Testing & Monitoring Solutions]]> http://whitepapers.windowsnetworking.com/whitepaper2274/ 0000-00-00 00:00:00 <![CDATA[Helping Contact Center Agents Improve First Contact Resolution]]> http://whitepapers.windowsnetworking.com/whitepaper2669/ 2008-05-15 11:31:25 <![CDATA[Realizing the Full Promise of Workforce Management Technology]]> http://whitepapers.windowsnetworking.com/whitepaper2692/ 2008-05-27 15:50:26 <![CDATA[Making the Complex Simple: Efficient and Effective Contact Center Growth]]> http://whitepapers.windowsnetworking.com/whitepaper2693/ 2008-05-27 15:49:38 <![CDATA[Performance Management: Build Versus Buy]]> http://whitepapers.windowsnetworking.com/whitepaper2694/ 2008-05-27 15:50:02 <![CDATA[VMware Virtual Desktop Infrastructure Reduces IT Costs for IRMC Call Centers]]> http://whitepapers.windowsnetworking.com/whitepaper3032/ 0000-00-00 00:00:00 <![CDATA[Converting Service Calls Into Sales with Real-Time Offer Management]]> http://whitepapers.windowsnetworking.com/whitepaper3273/ 0000-00-00 00:00:00