<![CDATA[whitepapers.windowsnetworking.com/Knowledge Management/Customer Experience Management]]> http://whitepapers.windowsnetworking.com/knowledge-management/knowledge-management/ <![CDATA[Using Proven Personalization Techniques]]> http://whitepapers.windowsnetworking.com/whitepaper283/ 2007-08-15 14:43:04 <![CDATA[PCI v1.1 Primer: How Does PCI Apply To Wireless LANs?]]> http://whitepapers.windowsnetworking.com/whitepaper539/ 2008-03-28 13:03:16 <![CDATA[Open Your Doors to Your Customers, Partners and Employees]]> http://whitepapers.windowsnetworking.com/whitepaper594/ 2007-04-30 09:10:03 <![CDATA[Knowledge Management: The Power of Leveraging Information]]> http://whitepapers.windowsnetworking.com/whitepaper596/ 2007-04-30 09:06:46 <![CDATA[The Agile Service Operation Embraces Technology]]> http://whitepapers.windowsnetworking.com/whitepaper633/ 0000-00-00 00:00:00 <![CDATA[Realizing the Business Value of Converged Applications]]> 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Profitable Industry Value Chain]]> http://whitepapers.windowsnetworking.com/whitepaper955/ 2007-09-24 11:36:26 <![CDATA[Cost Justification: Profitable Customer Loyalty]]> http://whitepapers.windowsnetworking.com/whitepaper1014/ 0000-00-00 00:00:00 <![CDATA[Do Smart Cards and Loyalty Systems Really Mix?]]> http://whitepapers.windowsnetworking.com/whitepaper1016/ 2007-04-30 12:21:47 <![CDATA[Have Loyalty Cards Peaked?]]> http://whitepapers.windowsnetworking.com/whitepaper1018/ 0000-00-00 00:00:00 <![CDATA[Introduction to the Loyalty Industry]]> http://whitepapers.windowsnetworking.com/whitepaper1019/ 0000-00-00 00:00:00 <![CDATA[5 Simple Ways to Revolutionize Customer Loyalty Through Email Marketing]]> http://whitepapers.windowsnetworking.com/whitepaper1119/ 2008-07-17 14:39:58 <![CDATA[Customer Reviews Drive Online Satisfaction, Recommendation and Loyalty]]> http://whitepapers.windowsnetworking.com/whitepaper1215/ 0000-00-00 00:00:00 <![CDATA[How to Acquire Satisfied and Loyal Online Customers]]> http://whitepapers.windowsnetworking.com/whitepaper1217/ 2007-08-08 13:42:21 <![CDATA[QoS, QoE and Total Customer Experience]]> http://whitepapers.windowsnetworking.com/whitepaper1218/ 2007-07-20 10:01:22 <![CDATA[Knowledge Centered Support: A Best Practice-Base to Knowledge Management]]> http://whitepapers.windowsnetworking.com/whitepaper1247/ 2008-01-11 15:51:57 <![CDATA[How To Use Citrix GoToMeeting Corporate To Successfully Meet Your Sales Goals]]> http://whitepapers.windowsnetworking.com/whitepaper1546/ 2008-07-23 14:35:44 <![CDATA[MarketSharp Builds Customer Sales and Satisfaction with Easy Online Events]]> http://whitepapers.windowsnetworking.com/whitepaper1548/ 2008-01-25 11:37:39 <![CDATA[5 Tips to Turn Your Website into a Marketing Machine]]> http://whitepapers.windowsnetworking.com/whitepaper1584/ 2008-01-18 11:45:24 <![CDATA[Power to Improve Everything: Enabling the Customer-Centric Enterprise]]> http://whitepapers.windowsnetworking.com/whitepaper1676/ 2007-12-13 13:42:58 <![CDATA[Taking Remote Support to the Next Level]]> http://whitepapers.windowsnetworking.com/whitepaper1689/ 2008-01-23 13:35:08 <![CDATA[CRM Software: Reasons to Optimize]]> http://whitepapers.windowsnetworking.com/whitepaper1708/ 2008-02-29 15:41:44 <![CDATA[Questions to Ask When Choosing a Customer Relationship Management Solution]]> http://whitepapers.windowsnetworking.com/whitepaper1709/ 2008-02-29 15:42:25 <![CDATA[Tips for Cost-Effective Customer Retention Management]]> http://whitepapers.windowsnetworking.com/whitepaper1710/ 2007-12-21 17:11:10 <![CDATA[CRM Without Compromise]]> http://whitepapers.windowsnetworking.com/whitepaper1837/ 2008-05-02 12:34:12 <![CDATA[10 Best Practices for IT Request Management]]> http://whitepapers.windowsnetworking.com/whitepaper1850/ 2008-08-15 15:32:15 <![CDATA[Still Struggling to Reduce Call Center Costs Without Losing Customers?]]> http://whitepapers.windowsnetworking.com/whitepaper1863/ 0000-00-00 00:00:00 <![CDATA[The Power of Remote Support in Battling Today’s Top Customer Support Issues]]> http://whitepapers.windowsnetworking.com/whitepaper1881/ 2008-08-05 14:43:39 <![CDATA[IDC: Delivering Customer Value for Competitive Advantage]]> http://whitepapers.windowsnetworking.com/whitepaper1903/ 0000-00-00 00:00:00 <![CDATA[Optimize Retail Operations and Lower Costs by Enhancing Your Use of IT]]> http://whitepapers.windowsnetworking.com/whitepaper1991/ 2008-09-29 11:04:49 <![CDATA[Keeping the Event in Event Marketing]]> http://whitepapers.windowsnetworking.com/whitepaper2065/ 2008-02-18 12:50:50 <![CDATA[Quick Guide to Driving Business Value from ITIL Initiatives]]> http://whitepapers.windowsnetworking.com/whitepaper2125/ 2008-03-04 11:22:34 <![CDATA[How to Achieve Sustainable, Competitive Advantage in the Leisure, Entertainment and Travel Industry]]> http://whitepapers.windowsnetworking.com/whitepaper2307/ 2008-03-26 16:51:42 <![CDATA[Building a Business Case for Remote Support]]> 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Breaches]]> http://whitepapers.windowsnetworking.com/whitepaper3018/ 2008-08-19 06:43:54 <![CDATA[Javelin Research Pinpoints How Institutions Should Respond to Data Breaches]]> http://whitepapers.windowsnetworking.com/whitepaper3035/ 2008-08-19 06:49:48 <![CDATA[Transforming the Customer Experience with CRM]]> http://whitepapers.windowsnetworking.com/whitepaper3080/ 0000-00-00 00:00:00 <![CDATA[Limehouse Software Achieves 88 Percent Customer Satisfaction with GoToAssist]]> http://whitepapers.windowsnetworking.com/whitepaper3162/ 0000-00-00 00:00:00 <![CDATA[Oce Improves Customer Experience with GoToAssist]]> http://whitepapers.windowsnetworking.com/whitepaper3165/ 0000-00-00 00:00:00 <![CDATA[GoToAssist Integration White Paper]]> http://whitepapers.windowsnetworking.com/whitepaper3169/ 0000-00-00 00:00:00 <![CDATA[Secrets to Happy Customers and Higher Profits]]> http://whitepapers.windowsnetworking.com/whitepaper3199/ 2008-09-16 10:37:15 <![CDATA[Building the Customer-Centric Enterprise]]> http://whitepapers.windowsnetworking.com/whitepaper3270/ 0000-00-00 00:00:00