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What’s New in Customer Interaction Center (CIC) 2.4
By : Interactive Intelligence Interactive Intelligence

INFORMATION
   
  Published : Aug 22, 2007 
  Length : 2 
  Type : White Paper 
   
 
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  Overview :
  Miercom Test Labs reviewed the Customer Interaction Center(r) (CIC) IP application suite from Interactive Intelligence, including the operation, capabilities and features of CIC's key components, and awarded the CIC software its distinguished "Performance Verified" certification. Read why.
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Call Center Management , Call Center Software , Contact Management , Customer Interaction Service , Customer Relationship Management , Enterprise Software
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