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Citrix GoToAssist 8.0 Security White Paper
By : Citrix Online UK Citrix Online UK

INFORMATION
   
  Published : Oct 31, 2007 
  Length : 10 
  Type : White Paper 
   
 
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  Overview :
  GoToAssist is a hosted service that provides a way to deliver remote support to Windows-based computers. GoToAssist allows a user to request support from a support representative and then allows that representative to view and optionally control the end user's PC remotely. This guide is for Citrix® GoToAssist® customers and other stakeholders that need to understand how GoToAssist impacts information security risk and compliance in their environment.
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Call Center Management , Call Center Software , Customer Interaction Service , Customer Relationship Management , Customer Service
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