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CRM Solutions: What A Small Business Should Look For
By : Vendor Guru

	Overview :
	In a 2006 survey conducted by CRMGuru, 50% of the respondents indicate that they base their satisfaction with a company on the sum of "interactions with a brand's products, services, and people." How does your company measure up? You have an excellent product, your customer service department is highly responsive, and your personnel have received extensive training.

Browse Related Categories :
Customer Relationship Management , Customer Satisfaction , Customer Service , Small Business Networks

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CRM Solutions: What A Small Business Should Look For