Information technology (IT) managers must contend with an escalating array of technical challenges. They have to deploy an effective Internet platform to support corporate marketing and sales strategies. They have to provide an effective communications platform to facilitate a company’s sales and support requirements. And, they must implement systems which can track and analyze the productivity of these sales, marketing and support activities. While plenty of products exist to address these needs, they require significant capital and skills to be fully utilized.

The purpose of this guide is to help business and IT decision-makers make educated choices between traditional, on-premise products and the new generation of on-demand solutions.

Download this guide to learn about the trade-offs and advantages of each.