Email is absolutely critical in making users productive: for example, a February 2008 survey conducted by Osterman Research found that 93% of email users consider email to be important or critical in helping them to get their work done. However, most decision makers are not aware of the true cost of providing email functionality to their users. Many underestimate these costs by a significant margin, and most are not confident that they can accurately determine them anyway.

This leads to two significant and expensive problems:

• When the time comes for an infrastructure refresh, an inability to accurately determine the true cost of ownership for completing alternatives makes it more difficult to make the right choice among those alternatives.
• Organizations may be overpaying for providing email services by not considering hosted or other alternatives to their on-premise infrastructure.

Learn how to solve these problems, and how to reduce the cost of your messaging infrastructure in this white paper.