Despite increasingly complex data center environments, IT is expected to provide business owners with faster service, higher reliability, and greater agility than ever before – all within a tight budget. It is impossible to meet these goals with manual IT processes – they are slow, error prone, resource-intensive, and costly. However, EMA research shows that IT Process Automation (ITPA) helps achieve these goals, delivering annual savings of $500,000 on staff costs alone, and 64 hours of additional uptime per year – plus improved resource utilization, security and compliance, problem response
times, and agility.

As a tightly-integrated part of the CA portfolio of Data Center Automation (DCA) solutions, CA IT Process Manager is a fully-featured product that should definitively be included in any evaluation of ITPA solutions.