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Rapidly Deploy New Services with Confidence in Service Quality
By : IBM-America IBM-America

INFORMATION
   
  Published : Nov 13, 2008 
  Length : 6 
  Type : White Paper 
   
 
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  Overview :
  To grow your subscriber base, reduce churn and control costs, it is imperative that you achieve and maintain a deep understanding of the customer experience throughout your organization. This white paper highlights IBM Tivoli® Netcool® Service Quality Manager Service Solutions — how it can change the way telecommunications providers are taking new services to market and helping to crystallize.
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Knowledge Management , SLA , TCP/IP Protocol , Voice Over IP
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