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Helpdesk Password Resync

By : PassGo PassGo

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  Published : Aug 21, 2009 
  Length :
  Type : White Paper 
   
 
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  Overview :
  Management of user ID accounts is expensive for business, frustrating for users, and open to abuse. A user account Helpdesk in a large organization typically deals with many thousands of Helpdesk calls each year, and the costs surrounding this are significant. Any operation that requires human intervention can become a bottleneck during especially busy periods.
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Customer Interaction Service , Customer Service , Desktop Management , Service Management
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