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Enhance Customer Loyalty through Higher Responsiveness

By : Oracle Corp. Oracle Corp.

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  Published : Apr 13, 2009 
  Length : 17 
  Type : White Paper 
   
 
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  Overview :
  The economic downturn is forcing businesses to tighten their belts and look for more efficient channels. Using the Internet as a business channel, and sometimes even the only channel, is becoming more prevalent. However, there are significant challenges to being successful at e-commerce. The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
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Browse Related Categories :
Customer Experience Management , Customer Relationship Management , Customer Service , Enterprise Software , Java , Middleware , Oracle , Service Oriented Architecture , Web Service Management
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